FAQs on Discover Greek Culture’s Tours
Found a tour you love but want more information on booking? Loved our tours but want to design your own? Want to find out if we can pick you up, drop you off, arrange catering for a special diet, or find a guide that speaks a certain language?
You’ve come to the right place! Our FAQs are chock full of useful information on key topics, from planning and booking to payment methods and adjusting the details of your tour. Browse the questions and answers below to find the information you need. Not there? Not a problem! Just email or call us to talk to a member of our team. We’re here to help you find the perfect tour!
Some of our tours can be booked on the spot via our website whilst for some other you will have to send as a request form via our website. Depending on the tour you may feel the Book Now form or the Request Quote form.
Our booking system automatically updates the number of seats available with each new Tour booking, transfer or cancellation. Only available dates can be selected on the calendar, while non-available dates are marked by a strike-through font. If there are less than four (4) seats available on a selected tour, a message will appear on your screen.
Our young friends under the age of 18 can participate in our Tours as long as there is at least one adult traveling with them.
We work with the best-in-class hoteliers in Greece to provide you with unrivaled comfort and amenities during your overnight stays in Greece.Note that all accommodations and upgrades are subject to availability. In the event that your preferred accommodation is unavailable, we will accommodate you in rooms of respective category and quality.
Yes, we will do our best to accommodate all dietary requirements. Please let us know of any food requirements or allergies at the time of booking and we will make sure that the information is passed onto your Field Expert and the restaurants you will be dinning to.
We at Discover Greek Culture welcome your requests and are happy to offer additional services, provided that you contact our Tour Consultants to confirm availability.
Participation in a Tour is only guaranteed upon full payment of the Tour price and of any additional charges within 72 hours of the price quote received. For Half Day and Full Day Tours, your participation is confirmed upon full payment at the time of booking.
There are 2+1 methods for paying your Tour:
- By credit or debit card, and
- By PayPal
- Via bank transfer (for tailor made tours only)
Full payment is due no later than 72 hours from the price quote received. For Half Day and Full Day Tours, full payment must be made at the time of booking. If the payment isn’t made by the due time, your booking will automatically be cancelled.
If you have signed up for a Tour and you are not able to participate in it for personal reasons, you can either assign your reservation to any other person meeting the conditions for participating in the particular Tour or change the selected Tour date without penalty, provided that you inform us about this change at least five (5) business days before the Tour start date.
In case you need to change your reservation, please contact us on +30 211 21 53 585 (Monday through Friday from 09:00 until 17:30, GMT + 3:00) or send us an email at [email protected]
Of course we do, and we suggest that you read them here before booking your Tour.
We encourage travelers to explore at their own pace. Our Field Experts will be happy to give you a wide range of options on your itineraries to spend your free time.
All of our Tours are manageable for those with a moderate level of fitness, however please keep in mind that the Greek terrain is often hilly, in the countryside and in urban areas alike. In case you have mobility issues or special requirements, please let us know in advance so that we do our best to find a suitable solution.
Our Tours have no hidden costs and what you see is what you get. Everything listed on the Tour itinerary is built-in the Tour price, including transfers where necessary & entrance fees to sites.
However, please note that the Tour price does not include personal expenses (i.e. gifts, food & beverages), your spending money, visas, personal travel insurance, medical fees, cost of optional activities and excursions, flights, departure taxes, and any meals or beverages not specified on the Tour itinerary.
No, but you can request for a private transfer at the time of booking. The cost for each transfer ranges from 40.00€ to 140.00€ and 30.00€ to 45.00€ respectively, depending on the number of travelers (2-14 people). If you wish to book your transfer through Discover Greek Culture, a trusted chauffer will offer you a safe and comfortable transfer with a luxury vehicle.
The starting times for all of our Tours are specified in the details section of each Tour. You must be at the meeting point at least 15 minutes before the Tour starts. Don’t worry if you arrive earlier, because our Field Experts will be there 30 minutes before.
We can’t tell you who your Field Expert is before the Tour, however we can certainly tell you that he/she will be outstanding!
Our Team is comprised of experts with an advanced academic background in Hellenic studies, archaeology, architecture and the arts, and they will be delighted to share their knowledge and immerse you in unique experiences.
No vaccinations are required to enter Greece, however we recommend being up to date on routine vaccinations when traveling abroad. If you happen to suffer from any form of illness, please make sure to have adequate medication supply before leaving your home country. You must advise us of any important medical condition you may have at the time of booking.
Depending on your nationality, you may need a visa to enter Greece, so please take some time to check if you require one here. Due to the fact that this can be a time-consuming process, please allow up to four weeks to obtain a visa prior to your trip in Greece to avoid unnecessary inconvenience.
We recommend that you start your trip with ample cash in Euros. In Greece most payments are made in cash, even though credit cards are accepted in most stores (malls, shopping stores, super-markets). You will also be able to use debit and credit cards to withdraw money if need be.
Your tour is private, your friends & family will join you 😊
Of course you can, but bear in mind that you won’t be reimbursed for any portion of the Tour unused. To better serve you, let us know as soon as possible so that we can notify our Field Experts to best accommodate your requirements.
Please make sure that you are satisfied with your Tour itinerary before booking because we cannot make any individual changes. Nevertheless, if you would like a custom itinerary, you can contact our Tour Consultants and they will tailor an itinerary just for you (additional fees may apply).
If you know in advance that you will be arriving late, please let our Tour Consultants know, so that we can give you instructions in advance as to where to meet your Group.
If you are late due to unforeseen circumstances or flight delays, please call us at +30 211 21 53 585. Unfortunately, we cannot reimburse you for any portion of the Tour unused.
Create your own Cultural
Experience in Greece
From the get go, we wanted to offer truly exceptional cultural tours in Greece, tours that went beyond sightseeing. We wanted to offer unique cultural experiences.